It is your responsibility to possess the necessary skills to manage the hardware and software systems for this course. In addition, if your normal computer becomes unavailable for any reason, you are responsible for locating and operating other adequate computer facilities to meet the course deadlines.

Recommended Browsers

Canvas supports the last two versions of the most widely used browsers. We highly recommend updating to the newest version of whichever browser you are using as well as updating to the most recent Flash plug-in.

Canvas works better with Google Chrome and Firefox than with Internet Explorer. If Internet Explorer is currently your only browser, you may want to install Chrome or Firefox.

For more details, see Which Browsers Does Canvas Support?

How to Download the Free Adobe Reader

Some of the files in this course are PDF files and require Adobe Reader. If you don’t have Adobe Reader on your computer, use this link to download the free Adobe Reader: http://get.adobe.com/reader/ (Links to an external site.).

Alternative Methods of Turning in Assignments

Even if your computer crashes, you are still responsible for meeting the course deadlines. Each campus has computer labs available for students. Houston Community College is comprised of 6 regions with several campus locations per region. Each campus provides computer labs for education support. Computer labs are generally located at each campus library.

If necessary, you can request permission from me to turn in an assignment in an alternative method. Email or Inbox me to request special permission.

Eagle Online Help Center and Canvas Help

HCC Online publishes the Eagle Online (Canvas) Technical Requirements for HCC Students.

You can find the answers to many of your questions about how to use Canvas by clicking the Help link in the bottom left corner of the Canvas window and then clicking Search the Canvas Guides.

If you have technical issues with Canvas, click the Help link and then click HCC Online Help.

My Eagle Student SignIns

Eagle Online Help Center: http://www.hccs.edu/online/technical-support/
Eagle Online Technical Support	713-718-5275, option 3
Student Help form (Recommended to request help)
IT (Password reset) Customer Support	713-718-8800, option 1